Terms of use and privacy

Last Updated: August 9th, 2019

1.- Owner and Controller

The owner of this website and the party responsible for its management is Sublim Beach (en adelante el “Servicio”), with registered address in Tu Dirección Aquí, and Tax ID number B75000000.

TU EMPRESA está inscrita en el Registro Mercantil de CIUDAD, Tomo NÚMERO DE TOMO, folio NÚMERO DE FOLIO, sección SECCIÓN, inscripción NÚMERO DE INSCRIPCIÓN y con hoja NÚMERO DE HOJA.

Email: info@sublimbeach.com

By using this website, you are deemed to be a user and therefore accept the following terms and conditions.

2.- External links

This website may contain links to other websites.

However, we have no control over such sites or their content, which are subject to their own terms and conditions. We do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

3.- Intellectual and Industrial Property

The Service is the owner or licensee of all intellectual and industrial property rights of this website, as well as of all elements contained therein.

Therefore, the reproduction, distribution, public communication, or transformation of all or part of the contents of this website for commercial purposes, in any medium and by any technical means, is expressly prohibited without the authorization of the Service.

4.- Data Protection

4.1.- Information Collected

The personal and non-personal information collected will depend on your use of the website and its features.

The information may be obtained through two means:
1) Automatically collected data; 2) Data you voluntarily provide to us.

4.1.1.- Automatically Collected Data

 

This information may include:

  • Data collected through cookies or similar mechanisms stored on your device, always with your consent. Please see our Política de Cookies for more details.
  • The IP address used to connect, device type and characteristics, operating system version, browser type, language, date, country, request time, referring URL, and mobile network used, among others.
  • Site usage data and any detected errors during use, such as missing pages or incorrect displays.

4.1.2.- Voluntarily Provided Data

This information may include:

  • The information contained in messages sent through the website’s contact channels (e.g., your email, name or alias, subject, and message).
  • Information provided when leaving comments in the “News” section (e.g., comment content, name, email, and website).
  • Data provided when registering as a user (e.g., your email, name or alias, and message).
  • Personal data provided when subscribing to our newsletter, such as your email address.

4.2.- Rights

Please note that completing forms is voluntary. However, failure to fill in the required fields (marked with an asterisk) may limit or prevent the use of certain website functions.

The personal data you provide will be incorporated and processed in files owned by the Service for the purpose of handling your requests.

You may exercise your rights of access, rectification, deletion, restriction, objection, and data portability at any time by sending an email to  info@sublimbeach.com or by post  Tu Dirección Aquí.

In both cases, you must identify yourself with your full name and provide a copy of your national ID or passport.

Here you can find templates to exercise these rights.

If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

If you believe there is a problem with how we are handling your data, you may file a complaint with the relevant data protection authority In Spain, this is the Spanish Data Protection Agency (AEPD)

4.3.- Use of Data

The data provided to the Service will be used to::

  • Handle your requests, based on our legitimate interest in responding to user inquiries.
  • Provide you with user access to our services, based on our legitimate interest in managing and operating the Service.
  • Publish your comments in our website’s blog section, based on your consent.
  • Send you our latest news and updates through our newsletter, based on your consent.

4.3.1.- In Emails and Contact forms

This website uses SSL encryption, which allows users to securely send personal data through standard contact forms.

The personal data collected will be automatically processed and incorporated into the relevant activity logs owned by the Service.

In this regard:

  • We will receive your IP address, which will be used to verify the origin of the message (for example, to display content in the correct language) and to detect possible irregularities (such as attempted cyberattacks), as well as data related to your ISP.
  • You may also provide us with data through telephone, email, or other communication methods indicated.

4.3.2.- On Social Media

We have profiles on several major social networks, where the Service is responsible for the processing of data published on them (e.g., photos uploaded by the Service showing identifiable individuals).

Such data will be processed as permitted by each social network’s corporate account policy. Therefore, unless prohibited by law, we may inform our followers through any channel allowed by the network about our activities or offers and provide personalized customer service.

We will never extract data from social networks unless we have the explicit and express consent of the user.

When exercising your rights depends on modifying your own social media profile, we will assist and advise you to the best of our ability.

4.4.- Data Retention

A continuación se indican

The following indicates how long the Service retains processed data:

  • Aggregated data will be kept indefinitely.
  • Customer data will be kept for the minimum necessary period, up to:
    • 5 years, under Article 1964 of the Civil Code (personal actions without a special term).
    • 6 years, under Article 30 of the Commercial Code (e.g., accounting records or invoices).
  • Data uploaded by the Service to social media profiles will be retained from the time the user gives consent until it is withdrawn.
  • Newsletter subscription data will be retained from the time the user gives consent until it is withdrawn

5.- Service Providers and Others

Some parts of the Service are managed by third parties.

These third parties are required to comply with this Privacy Policy where applicable and must also have their own. However, the Service is not responsible for their compliance.

Under certain circumstances, the Service may share, use, preserve, or disclose personal information with third parties in a non-aggregated form:

  • To provide the Service:

Service providers who perform functions on our behalf, including payment processing, analytics, or data hosting. These providers may collect and access the information necessary to perform their duties but are not permitted to share or use it for any other purpose.

  • To cooperate with competent authorities:

If we believe it is reasonably necessary to comply with any law or legal process. In such cases, we will only provide the information required.

If it is necessary to detect, prevent, or otherwise address and pursue fraud, security, or technical issues related to the Service.

6.- Liability

To the extent permitted by law, the Service shall not be liable for:
a) errors or omissions in the content;
b) lack of website availability; or
c) the transmission of malicious programs in the content, despite having taken all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make, without prior notice, any modifications it deems appropriate to its website, including changing, deleting, or adding both content and services provided, as well as the way they are presented or located.

These terms and conditions may also change.

8.- Cookies

Please refer to our Política de Cookies to learn more about how we use cookies.